Rescuing a petrochemical giant from crisis through HR and cultural transformation.

The client...
1 UK petrochemical site. 2000 personnel. German parent company intent on "blaming and shaming" into solution!
 
The issues...
Dramatic change became a necessity borne out of crisis, characterised by:
 · Serious Health and Safety problems.
 · Low productivity; Silo mentality.
 · Poor company image (low quality employees) leading to stagnant recruitment and turnover.
 · Ineffective culture
We were asked to lead and manage a change process to feature: downsizing and re-structure, with delivery of smarter working processes.
 
What we did...
Our approach was to:
 · Design and deliver Assessment Centres for leadership team.
 · Measure against re-designed competences for leadership- not management; de-selection of existing low management talent.
 · Establish Development centres: featuring performance related objectives with incentives.
 · Provide re-structure advice and support in move to matrix management, de-layering into self-managing teams.
 · Introduce Continuous Improvement and knowledge management ethos/mind-set.
 
What happened as a result...
 · Successful transition through redundancy and threat of site closure.
 · Effective, but leaner workforce (efficiency measures).
 · Levels of productivity sustained through difficult times.
 · Improved communication via consultative processes (staff attitude measures).

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